As the spread of COVID–19 continues across the nation and across the globe, it's more important than ever to take safety and communication into account in the field. Even as we adjust our behaviors for social distancing, the need for home services won't stop. But new situations call for new best practices. And, there are…
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How to Win Millennial Customers – and Improve Your Business in the Process
Millennials represent nearly 40 percent of homeowners, according to the researchers at the Urban Institute. And as they get older, this number will only grow. This makes millennials the largest and most influential group of consumers in America — and if you want to win their business (and their loyalty), it’s important to understand and…
Meet the New Word of Mouth
No Online Reviews? You’re Definitely Losing Business. Increasingly, homeowners turn to review websites — instead of to friends and neighbors — to find contractors. This shift has made online profiles critical to building a trustworthy and profitable business. Here’s a quick primer on the world of online reviews, and a few tips to make them…