Business Articles & Tools

Trade Tips - From David Lupberger


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Part 2: The Emotional Homeowner
Home improvement and remodeling can bring out the best and worst in people. There are several reasons for this. Interestingly enough, a major concern homeowners have ...Read more about
Part 3: The Emotional Homeowner
Homeowners desperately want to trust you. They are inviting you into their home, in many cases the most expensive thing that they own, and they hope and trust that you are going ...Read more about
Turning Your Customers into Sales People
When a past customer sings our praises, we can get no better recommendation. Referrals are likely the strongest leads we can get. These kinds of recommendations lead to ...Read more about

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Working with Customers Long Distance
Use of Credit Cards in the Home Improvement Industry
People have asked if using credits cards would be beneficial to their businesses. This is due to negative feedback from the remodeling and construction business about payments not...Read more about
Managing the Emotional Homeowner: Part 4
If you listen to typical complaints about the home improvement industry, you'll notice that they are not usually about the actual construction itself. Complaints are usually ...Read more about
How to Distinguish Your Services and Products
When business has slowed, and jobs are harder to find, many small business owners lose sleep wondering where the next job is coming from. It�s a real fear. When business leads go down... Read on
Dealing with Difficult Customers
Homeowners can be difficult. They can be demanding, and even unreasonable on some projects. Due to a missed deadline, or miscommunication, we may be the cause of some of this... Read more on
Getting Your Life Back
Does your business run in a crisis management mode? Learn about the tips that will assist you in getting 12 hours of work out of an 8-hour work day. Read more on
The Value of Good Service
Find out what homeowners care about most when it comes to home improvement and remodeling projects. Read more on
Creating Expectations
Homeowners all have expectations when their job begins. The problems in remodeling begin when we don't meet those expectations. We all get into trouble when we don't meet these... Read more on
Finding the Right Employees
Probably one of the biggest issues facing remodelers today is the labor shortage. Almost every company I speak with is short-handed. Read on
Above the Line, Below the Line
If your business has grown, and you suddenly find yourself with more jobs, bigger jobs, and more employees, your role as the owner of a successful remodeling company has changed. Read more on
Working Less By Working Smart
As any successful company grows, an owner must be able to delegate day to day activities effectively to responsible people they have hired. Read more on
Growing Pains
Regardless of the busy season we are about to enter, many contractors will go out of business. Read more on
The $1,000 Tip: Simple Documentation
I'm going to give you a valuable "tip" today that will pay you not only for the time you spent reading this article, but provide you with thousands of dollars of ongoing value if you... Learn more on
The Best Investment a Growing Business Can Make
I was in a construction office last week the day after the office manager had come back to work after being out sick for 2 days. A number of employees at this office ... Read more on this
Our Center for Trade Tips is the place where we pull in our home expert, Dave Lupberger, and have him talk about the different learnings he has accrued during his more than 20 years of experience as a residential contractor. Nothing can replace experience, and Dave has oodles of trade tips that he can pass along to you, whether you are just starting out on your own or even if you are a seasoned veteran. If you have some great trade tips of your own from your years in the trenches, feel free to write in and tell us about it. We might wrap that into our offering.