This session introduces the concept of business metrics and illustrates why they are such a powerful tool for improving your company performance.
Metric are measurements. Business metrics are measurements of key benchmarks and performance indicators that enable you to set clear goals and track your progress toward achieving them. Regardless of the size of your company, identifying and tracking such key aspects of your business will help you manage it better.
- The practical definition of business metric
- How metrics are used in all areas of life
- Why metrics are an essential step toward higher performance
- How to get practical value from the metrics you track
Owners and Managers of Home Improvement Companies
Guest: Richard StevenCompany: Fulcra Consulting, Inc
Bio: Richard Steven has been active in the remodeling industry since 1975. He owned and operated a design/build remodeling business for 13 years. Since selling his share in that business to his brother, he has been a designer, writer, consultant and speaker. As a staff editor for Creative Publishing International in the mid 1990s he wrote and edited a number of books on remodeling and woodworking topics. In 2001 he founded Fulcra Consulting in St. Paul, Minnesota, and in 2005 he opened an additional office in Seattle, Washington.
Website: www.fulcraconsulting.com
Presenter: Dave Lupberger
