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Tips and Advice



5 Tips for the Perfect Pitch

If you’re preparing an estimate for a homeowner, you’re probably not the only pro in the mix. In fact, most industry professionals advise homeowners to consult with at least three pros prior to making a decision. Before you pitch your estimate, use these five pitch-perfecting tips to put you at the top of any homeowner’s…

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5 Tips for Fantastic Follow-up

Great job! You’ve picked up the lead, the customer’s hired you, your team did a great job, the client is happy, and everyone moves on to the next thing. You did everything right – so why isn’t your small business getting more repeat customers? Follow-through is one of the most important and overlooked elements of…

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9 Business-Boosting Tips for 2018

A new year means new opportunities to grow your business. Use these nine tips to position your company for success in 2018. 1. Set Realistic Goals. Set realistic expectations by basing your objectives on last year’s successes. Focusing on proven victories will help you keep your momentum, and ensure your company stays on track without…

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Losing Customers: It’s as Easy as 1-2-3

Are you setting yourself up for failure? No matter how hard you work to win and keep business, there are simple things you can do — sometimes without even realizing it — that will send customers running in the other direction. Here are three of the quickest and easiest ways to lose customers, as well…

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3 Questions to Never Ask a Homeowner

Questions are an important part of any client-pro relationship. But certain inquiries can come across as offensive, and damage your chances of winning the job or getting positive reviews. Avoid asking these three questions to ensure you win the job, and keep it. 1. “How are you going to afford this?” You may not mean…

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Choose Better Leads to Boost Your Bottom Line

Low-quality leads can result in wasted time and, more importantly, wasted money. Pinpoint the perfect leads for your business with these simple tips. Develop a Strategy Write down your business goals before you begin seeking new leads. Choosing leads that match your professional objectives is an important part of creating a successful business. For example:…

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How to Get the Most Out of Social Media

As an expert, you have a lot of useful knowledge to share — and social media is a great way to do it. Social media lets you connect with homeowners where they’re spending time on a regular basis: online. And when you’re getting in front of homeowners regularly, they’ll think of you first when they…

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A Do-It-Yourself Disaster

With a wealth of online DIY tutorials, a growing number of homeowners are choosing to tackle their own repair or maintenance jobs. But when these seemingly simple tasks turn out to be anything but easy, many homeowners wish they had called a pro. Here’s a story you can share with clients to highlight the importance…

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4 Ways to Get Good Publicity From Bad Reviews

Has a past customer posted a negative online review about your business? Don’t sweat it. With the right response, you can use negative reviews to generate positive exposure and build better client relationships. Here are four tips to help you convert customer criticisms into one of your greatest assets: 1. Start a conversation. Consider reviews…

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